TM Master Common Errors
Report Header Name is Shorter Than 3 Characters
The below error appears when trying to show and order as a report.
Index and length must refer to a location within the string.
Parameter name: length.
FIX -
This issue is occurring due to the "report header" name is shorter than 3 characters. The default headers are longer, but it is possible for clients to edit the report header name in the system, and maybe a space or the field no longer is NULL.
If done onboard:
1. Click [Ship] - [Details] - [Settings] - [Order Template]
2. Enter the wanted order header values (ref example)
If done in the office :
1. Click [Fleet] - [Units] - "Order Settings" - "Order templates"
2. Enter the wanted order header values (ref example)
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article