How To

How to Resend an Order with “revision” numbering?


In some cases, there is a need to alter the order after it has been sent to the supplier, maybe due to a change in quantity or new order lines  etc. It is possible to use the “Force Status” function backward to a previous state, modify the order and click [Send order] to send the order again. However, there is a dedicated function to [Resend the order] without the need to “force” status backward to achieve this. Here is how.

  1. Open the order in question.
  2. Do your modifications (alter quantities, add\remove order lines, change delivery address etc.) If the change modifies the details previously sent to the supplier, resending the order might be needed.
  3. Click “Status” in the top text menu
  4. Select “Resend Order”, which should bring up the “Send order” dialog below.

 

As can be seen highlighted in image above, the “resend” order has a “revision” number. Which will increase every time the “Resend Order” function is used for the order. The revision number is also shown in the “heading” of the email. The “order report” template used can also be updated to include the “revision” number. 

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