User Manuals
Incident Actions
Actions
A “Job” should be used to describe a corrective\preventive action of a “Incident” relating to equipment onboard, when signed out the job will be linked to the equipment as “maintenance history”. In some cases, however, the actions needed as part of the corrective or preventive plan does not fit as a “Job”, in those cases “Actions” can be used. Examples could be “create an order” or “Update a Procedure description” etc.
How to add actions to a Incident report?
- Open the Incident Report in question.
- Click the “Actions” sub tab
- Click the [Add action] button.
- Fill in the details in the action form. (ref image below)
- Name: This is for a name or short description for the action
- Department: The “Department” that will be responsible for the action. All crew members with a crew type linked to this department will be able to see this action in their personal “Dashboard” if you will as actions assigned to their department.
- Crew Type: The assigned crew type that should perform the action, all crew members of this type will be able to see this action in their personal “Dashboard”, as actions assigned to their crew type.
- Crew: This will be the specific crew member, user (or contact) that will be responsible for this action. Users or Crew member selected will see this action in their personal “Dashboard” as assigned specifically to him or her.
- Category: Assign a category for this action
- Type: Is this considered a “Preventive” or “Corrective” action?
- Priority: Assign the appropriate priority
- Deadline: Assign a deadline/ due date for this action.
- Action Task: Enter the description for the action to be performed
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